Terms of service

Terms of Service

Last updated: September 21, 2026

Welcome to PAPERWILLOW LLC.

These Terms of Service govern your access to and use of paperwillowebook.com, including purchases of digital products, downloadable content, website features, and related services.

By accessing our website, placing an order, purchasing a digital product, or downloading our content, you agree to these Terms.

1. Company Information

PAPERWILLOW LLC
EIN: 98-1973079
8206 Louisiana Blvd NE Ste A 9360
Albuquerque, NM 87113
United States

Email: contact@paperwillowebook.com
Phone: +1 (505) 644-3905
Website: paperwillowebook.com

2. Our Products

PAPERWILLOW LLC provides digital educational content relating to beginner paper crafts.

Our products may include:

Paper-craft foundation guides
Folding and cutting guides
Paper-decoration guides
Handmade-card guides
Celebration paper-craft guides
Downloadable PDF ebooks
Digital craft instructions
Digital collections and bundles
Related educational resources

3. Acceptance of Terms

By using our website or purchasing a product, you confirm that:

You have read and understood these Terms.
You agree to comply with these Terms.
You have the legal capacity to enter into a binding agreement.
Information supplied during checkout is accurate and complete.

4. Digital Products

Our products are digital unless expressly stated otherwise.

Digital products may be delivered through:

Email
Download links
Checkout confirmation
Customer account access
Secure digital delivery pages
Other electronic delivery methods

No paper, scissors, tools, craft kits, printed books, templates, cutting-machine files, or finished projects are included unless expressly stated otherwise.

5. Orders

We reserve the right to reject, review, or cancel an order where reasonably necessary because of:

Suspected fraud
Unauthorized payment
Duplicate transactions
Technical errors
Pricing errors
Incorrect information
Abuse of our services
Violation of these Terms

Where appropriate, payments for cancelled orders that have not been supplied will be refunded.

6. Pricing and Payments

Prices are displayed in the currency indicated during checkout.

Payment must generally be successfully completed before digital access is provided.

Payments may be processed by third-party payment providers.

7. Taxes

Applicable taxes may be calculated and collected where required.

8. Digital Delivery

Digital products are generally made available immediately or shortly after successful payment.

Customers are responsible for providing a valid email address and maintaining a compatible device and suitable software capable of opening the supplied digital format.

For delivery problems, contact:

contact@paperwillowebook.com

9. License to Use Our Products

Purchasing a PAPERWILLOW LLC digital product grants you a limited, personal, non-exclusive, non-transferable license to use the product for your own personal educational and crafting purposes.

Purchasing a product does not transfer intellectual property ownership.

Without written authorization, you may not:

Resell our ebooks.
Redistribute purchased files.
Share download links publicly.
Upload our products to file-sharing websites.
Republish substantial portions.
Sell modified copies.
Claim our content as your own.
Repackage our guides for commercial sale.
Create competing digital products substantially derived from our original materials.

10. Intellectual Property

Content owned by or licensed to PAPERWILLOW LLC may include:

Ebooks
Written materials
Craft instructions
Project ideas
Illustrations
Graphics
Designs
Photographs
Branding
Logos
Product names
Website content

All applicable intellectual property rights are reserved.

11. Refunds

Refunds and payment-related matters are governed by our separate Refund Policy.

Nothing in these Terms restricts mandatory consumer rights that cannot legally be excluded.

12. Educational Purpose

Our products provide general educational information relating to paper crafting.

They do not constitute:

Professional craft certification
Accredited education
Professional design services
Individualized craft instruction
Commercial licensing of our designs

13. Materials

Customers are responsible for obtaining any materials required to complete projects.

Materials may include:

Paper
Cardstock
Adhesive
Rulers
Pencils
Scissors
Decorative materials
Other basic craft supplies

Specific materials may vary depending on the project.

14. Tools and Safety

Paper crafting may involve scissors, craft knives, adhesives, cutting tools, or other materials.

Customers are responsible for:

Using tools safely.
Following manufacturer instructions.
Selecting appropriate materials.
Working on suitable surfaces.
Providing appropriate supervision where children participate.

15. Children

Our guides are primarily designed for adult beginners.

Where children participate, an adult is responsible for determining whether a project, tool, adhesive, or material is suitable and for providing appropriate supervision.

16. Craft Results

Paper-craft results may vary depending on:

Paper type
Paper thickness
Cutting accuracy
Folding technique
Adhesive
Tools
Customer experience
Individual creative choices

PAPERWILLOW LLC does not guarantee identical results for every customer.

17. No Templates Unless Stated

Unless a product description expressly states otherwise, our instructional ebooks do not include separate printable template packs or cutting-machine files.

Customers should review the product description before purchasing.

18. Third-Party Products and Services

Our guides may refer to:

Paper
Cardstock
Adhesives
Scissors
Craft tools
Decorative materials
Retailers
Websites
Other third-party products or services

PAPERWILLOW LLC does not control these third parties and cannot guarantee their availability, pricing, quality, safety, specifications, policies, or continued operation.

19. No Guarantee of Results

PAPERWILLOW LLC does not guarantee:

Professional-quality projects.
Identical results to photographs or illustrations.
Perfect folds or cuts.
Particular aesthetic results.
Specific improvement within a particular period.
Commercial or financial results.

Individual results vary.

20. Website Availability

We aim to maintain reliable access to our website and digital delivery systems.

Temporary interruptions may occur because of:

Maintenance
Hosting problems
Technical issues
Software updates
Security incidents
Third-party outages
Events outside our reasonable control

21. Prohibited Uses

You may not use our website or products to:

Violate applicable law.
Commit fraud.
Infringe intellectual property rights.
Distribute malicious software.
Attempt unauthorized access.
Interfere with website security.
Scrape protected content without authorization.
Impersonate another person.
Submit intentionally false information.
Abuse payment or refund systems.
Resell or redistribute our products without authorization.

22. Reviews and Customer Content

If you voluntarily submit a review, testimonial, photograph, comment, or other content, you confirm that:

You have the right to submit it.
It does not infringe another person's rights.
It is not intentionally misleading.
It does not contain unlawful material.

Where you authorize publication, you grant us a non-exclusive right to display and use the submitted content for reasonable business and promotional purposes, subject to applicable privacy requirements.

23. Privacy

Our collection and use of personal information is described in our Privacy Policy.

24. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and digital products are provided on an “as is” and “as available” basis.

We do not guarantee that:

Every project will produce identical results.
Every recommendation will suit every material or customer.
Third-party products will remain available.
Our website will always operate without interruption.
Every digital file will work with every possible device or application.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

25. Limitation of Liability

To the fullest extent permitted by applicable law, PAPERWILLOW LLC will not be liable for indirect, incidental, special, consequential, or similar losses arising from use of our website or educational materials.

Customers remain responsible for deciding whether tools, materials, adhesives, and project methods are appropriate for their circumstances.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

26. Fraud Prevention

We may use reasonable measures to detect and prevent fraud, including:

Transaction review
Payment verification
Temporary delivery delays
Cancellation of suspicious transactions
Reasonable verification requests

27. Changes to Products

We may update, revise, redesign, or improve our digital products from time to time.

Reasonable updates do not necessarily constitute a defect.

28. Governing Law

These Terms and disputes relating to PAPERWILLOW LLC or our services will be governed by the laws applicable in the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer protection requirements provide otherwise.